Privacy Policy

What This Policy Covers

Welcome to Preemp. This Privacy Policy explains how Preemp Inc. ("Preemp," "we," or "us") collects, uses, discloses, and protects your information when you use our brand naming and trademark verification services (the "Service"). By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

(a) Information You Provide Directly

We collect information when you register for an account or interact with our Service, including:

• Account details (email address, name, password)
• Brief information (industry, target audience, brand preferences, naming criteria)
• Payment information (processed securely by our payment provider, Stripe)
• Communications you send us (feedback, support requests, inquiries)

(b) Information We Collect Automatically

When you use our Service, we automatically collect:

• Usage data (pages visited, features used, interactions with generated names)
• Device information (browser type, operating system, device identifiers)
• Log data (IP address, access times, referring URLs)
• Location data (inferred from IP address for compliance and localization)

(c) Cookies and Similar Technologies

We use cookies and similar technologies to remember your preferences, understand how you use our Service, and improve your experience. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

2. How We Use Your Information

We use the information we collect to:

• Provide the Service: Generate brand names, perform trademark screening, and deliver verification results
• Process transactions: Handle payments, send receipts, and manage your subscription
• Improve our Service: Analyze usage patterns, conduct research, and enhance our AI algorithms
• Communicate with you: Send service updates, technical notices, security alerts, and support messages
• Personalize your experience: Customize name suggestions based on your preferences and industry
• Ensure security: Detect, prevent, and address fraud, abuse, and technical issues
• Comply with legal obligations: Meet regulatory requirements and respond to legal requests

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

(a) Service Providers

We work with trusted third-party service providers who assist us in operating our Service, including cloud hosting, payment processing, analytics, and customer support. These providers are contractually obligated to protect your information.

(b) Legal Requirements

We may disclose your information if required by law, in response to valid legal requests, or to protect the rights, property, or safety of Preemp, our users, or others.

(c) Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

(d) With Your Consent

We may share your information for other purposes with your explicit consent.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL) and at rest, secure data centers, regular security audits, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may also retain certain information as required by law, to resolve disputes, enforce agreements, or for legitimate business purposes. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is legally required.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request your data in a portable, machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time
• Withdraw consent: Where processing is based on consent, you may withdraw it at any time

To exercise these rights, please contact us at privacy@preemp.com. We will respond to your request within 30 days.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including Canada, the United States, and other jurisdictions where our service providers operate. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by relevant authorities.

8. Additional Information for EU/EEA/UK Users

If you are located in the European Economic Area, Switzerland, or the United Kingdom, Preemp Inc. is the data controller. We process your data under the following legal bases:

• Contract: To provide the Service you have requested
• Legitimate interests: To improve our Service, ensure security, and communicate with you
• Consent: Where you have given explicit consent for specific processing
• Legal obligation: To comply with applicable laws

You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

9. Additional Information for US Users

Residents of certain US states (including California, Colorado, Connecticut, Utah, and Virginia) have additional rights under state privacy laws. These include the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell your personal information. To exercise your rights, contact us at privacy@preemp.com.

10. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at privacy@preemp.com, and we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or through a notice on our Service prior to the changes taking effect. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: